Responsible Gaming

Introduction

At Navya.com.au, we believe that gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Casino games are designed for fun and excitement, with the understanding that the house always has a mathematical advantage. Please gamble responsibly and only with money you can afford to lose.

Age Verification

Online gambling in Australia is only available to individuals who are 18 years of age or older. It is your responsibility to ensure you meet the legal age requirement in your state or territory. We take underage gambling very seriously and reserve the right to verify your age at any time.

Warning Signs of Problem Gambling

If you experience any of the following, you may be developing a gambling problem:

• Chasing losses by gambling more to recover money you've lost
• Gambling with money needed for bills, rent, or essential expenses
• Hiding gambling activity from family, friends, or partners
• Gambling for longer periods or with larger amounts than intended
• Failed attempts to cut back or stop gambling
• Feeling anxious, irritable, or restless when not gambling
• Neglecting work, school, or personal relationships due to gambling
• Borrowing money to gamble or pay off gambling debts
• Lying about gambling activity or time spent gambling
• Using gambling to escape problems, stress, or negative emotions

Self-Help Tools

Most reputable online casinos, including those accepting Neosurf, offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose during a gaming session
• Time Limits: Set reminders or automatic logouts after a specified period of play
• Reality Checks: Enable pop-up notifications during play to remind you of time and money spent
• Self-Exclusion: Temporarily or permanently exclude yourself from your account for a cooling-off period

We encourage you to use these tools proactively as part of your responsible gaming strategy.

Support Organizations

If you're concerned about your gambling or need support, help is available:

Australia

• Gambling Help Online: www.gamblinghelponline.org.au — Free, confidential counselling and support service for people with gambling concerns
• Lifeline Australia: 13 11 14 — Crisis support and counselling (24/7)
• Beyond Blue: 1300 22 4636 — Mental health and wellbeing support

International Support

• GamCare (UK): www.gamcare.org.uk — Free information and support for problem gambling
• GamStop (UK): www.gamstop.co.uk — National self-exclusion scheme
• Responsible Gambling Council (Canada): www.responsiblegambling.org
• National Council on Problem Gambling (USA): www.ncpgambling.org — 1-800-522-4700

Take Action Today

If you think you or someone you know has a problem with gambling, please reach out for help. Problem gambling is treatable, and support is available. Contact one of the organisations listed above — all services are confidential and free. Remember, asking for help is a sign of strength, not weakness.

For immediate support in Australia, call Gambling Help Online on 1800 858 858 (free call, 24/7).